Privacy Policy

Citely Capital, LLC ("CivProAI", "We", "Us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit civproai.com (the "Site") or use any related plug‑ins and applications (collectively, the "Online Services").

CivProAI uses artificial intelligence to generate general information about the Federal Rules of Civil Procedure (FRCP) at your request. We are not a law firm or a substitute for an attorney or law firm. Communications with CivProAI are covered by this Privacy Policy but are not protected by the attorney‑client privilege or work‑product doctrine. We provide answers solely for informational and educational purposes and do not give advice, explanations, opinions, or recommendations concerning legal rights, remedies, defenses, options, forms, or strategies. Your access to our Site is subject to our Terms of Service.

This Privacy Policy forms part of our Terms of Service. By accessing or using the Online Services, you consent to the practices described herein. If you have any questions, please contact Customer Care at customer-care@civproai.com.

1. Information We Collect

1.1 Traffic Data

Like most websites, we automatically collect certain technical information when you visit the Site, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and click‑stream data ("Visitor Data"). We use Visitor Data to analyze trends, administer the Site, track user movement, and gather broad demographic information. Visitor Data does not identify individual users, and we do not link this information to Personally Identifiable Information ("PII").

1.2 Cookies

We and our analytics partners (e.g., Google Analytics) use cookies and similar technologies to collect information about how you use the Online Services. You can control cookies through your browser settings; however, disabling cookies may limit certain functionalities of the Site.

1.3 Third‑Party Tracking

Our service providers and advertising partners may use cookies, clear GIFs, pixels, and scripts to collect non‑personal information about your interactions with the Site and other websites. We do not control these technologies and they are not covered by this Privacy Policy.

1.4 Personal Information You Provide

We collect PII that you voluntarily provide when you register for an account, place an order, contact customer support, participate in surveys or promotions, or otherwise interact with CivProAI. PII may include:

  • Contact Data (name, mailing address, email address, telephone number)
  • Financial Data (credit‑card or bank‑account details)
  • Demographic Data (ZIP code, gender, job title)
  • Legal Data (social security number, business information) when needed to generate citations or filings

We may also collect information about third parties that you provide to us (e.g., beneficiaries, shareholders). We use this information solely to provide the requested services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Online Services
  • Process and manage orders or other transactions
  • Respond to inquiries and provide customer support
  • Send administrative information, service notifications, and updates
  • Send marketing and promotional communications you have opted to receive
  • Improve and personalize user experience and develop new features
  • Detect, prevent, and address technical issues, fraud, or misuse
  • Comply with legal obligations

3. Sharing of Information

3.1 Order Processing

We share PII with trusted third‑party processors (e.g., payment gateways) solely to complete transactions and deliver services. These providers are contractually obligated to safeguard your information and may not use it for unrelated purposes.

3.2 Third‑Party Marketing

We do not sell or rent your PII to third‑party marketers. We will share your information with a third party only if you explicitly authorize us to do so in connection with a specific offer.

3.3 Legal Requirements

We may disclose your information when required by law or in good‑faith belief that such action is necessary to (a) comply with a legal obligation or court order; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing; (d) protect the personal safety of users or the public; or (e) protect against legal liability.

3.4 Service Providers

We engage third‑party companies to perform services on our behalf (e.g., email delivery, hosting, analytics). These companies may access PII only to perform their duties and are prohibited from using it for other purposes.

3.5 Aggregated or De‑Identified Data

We may share aggregated or de‑identified information that cannot reasonably be used to identify you.

3.6 Business Transfers

If CivProAI is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control via email and/or a prominent notice on the Site.

4. Your Choices

4.1 Opting Out of Marketing Emails

You may opt out of promotional communications at any time by following the unsubscribe instructions included in emails or by contacting civproai@citely.com. You cannot opt out of service‑related communications that are not promotional.

4.2 Accessing, Updating, or Deleting Your Information

You may review, update, or delete certain PII by logging into your account or contacting us at the email above. If you terminate your account, we may retain limited information as required by law or for legitimate business purposes.

4.3 Cookie Controls

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Note that disabling cookies may affect Site functionality.

5. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Back‑ups and archives may continue to contain your data for a limited period.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect PII. However, no Internet or email transmission is ever fully secure or error‑free. You provide information at your own risk.

7. Children’s Privacy

The Online Services are not directed to children under 18. We do not knowingly collect PII from children. If we learn that a child has provided us with PII, we will delete it in accordance with applicable law.

8. Blogs and Forums

Any information you post in public forums may be read, collected, and used by others. To request removal of your information from a forum, contact civproai@citely.com. We may not be able to remove all posts, for example, if another user has copied or reposted your content.

9. International Users

CivProAI is based in the United States. If you access the Online Services from outside the U.S., you consent to the transfer and processing of your information in the U.S. and other jurisdictions.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will post the new policy on this page and update the “Last updated” date below. Your continued use of the Online Services after any such change constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please email us at civproai@citely.com.

Last updated: May 27, 2025